Customer Contact Centre

The Multicom Customer Contact Centre is the hub for customer relationships.

It is where every customer channel converges.

Where customers 'meet' suppliers, where technologies converge, where issues are identified and resolved.

Our Contact Centre team aim to:

  • Delight customers
  • Increase loyalty
  • Deepen relationships with FindandBook users
  • Drive down the cost of service

Products and services Multicom offers to achieve these goals are:

  • Multicom Customer Service interface that provides detailed, real-time information on a wide range of booking metrics, supplier status and trend reports
  • Online ticketing facility direct to our customer support team

You can contact the team:

by phone: +44 (0)117 908 8906 or +44 (0)117 908 8907
by email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it