Customer Services Interface

To provide as much information as possible to our customers Multicom has developed an online suite of customer service tools and information systems.

Customer Services

The customer service facility enables customers to:

  • View FindandBook bookings in real time
  • View booking details and booking status
  • Update booking status
  • View supplier system performance trends
  • View customer booking trends, including top 5 destinations, departure dates etc.
  • View booking trends day by day and month by month
  • View bookings and passengers booked per supplier
  • View FindandBook suppliers service status
  • Amend "Form Of Identification" on airline systems that support the facility
You can find the service here.