Careers at Multicom

Multicom is currently looking to recruit people for the following roles:

Senior Web Developer

The Senior Web Developer will be responsible for developing and maintaining new and existing web applications from specific requirements.

Duties and Responsibilities:

  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyse and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Train and mentor junior staff on existing systems, or new technologies.
  • Perform related duties as assigned.
  • Produce weekly timesheets.

Skills / Attributes Required:

  • Demonstrable Web Application Development experience.
  • A 2:1 or above in an IT related discipline.
  • At least 2 years commercial Java development experience.
  • At least 2 years commercial HTML, JavaScript and CSS experience.
  • Experience of Struts, Servlets, and JSP development.
  • Experience of the Eclipse development environment.
  • Debugging experience.
  • Experience in Subversion or other versioning control system.
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team.

Desirable Skills:

  • Experience in XSLT.
  • Working knowledge of related Web Development technologies, such as AJAX, JSON, JQuery, or other third party JavaScript libraries.
  • Experience with Apache Tomcat, Ant, and deployment processes.
  • Experience in web design and related software, such as Photoshop or GIMP.
  • Knowledge of XML based web-services.
  • Working knowledge of unrelated Web Development technologies, such as ASP,  PHP, or PHP content management systems such as Joomla.

Web Application Developer

The Web Application Developer will be responsible for developing and maintaining new web applications from specific requirements.

Duties and Responsibilities:

  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyse and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Train and mentor junior staff on existing systems, or new technologies.
  • Perform related duties as assigned.
  • Produce weekly timesheets.

Skills / Attributes Required:

  • Demonstrable Web Application Development experience.
  • A 2:1 or above in an IT related discipline.
  • At least 2 years commercial Java development experience.
  • At least 2 years commercial HTML, JavaScript and CSS experience.
  • Experience of the Eclipse development environment.
  • Debugging experience.
  • Experience in Subversion or other versioning control system.
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team.

Desirable Skills:

  • Experience in Wicket and Brix.
  • Working knowledge of related Web Development technologies, such as AJAX, JSON, JQuery, or other third party JavaScript libraries.
  • Experience with Apache Tomcat, Jackrabbit, Ant, and deployment processes.
  • Experience in Junit or other unit-testing frameworks.
  • Experience in Agile development methodologies.
  • Experience in web design and related software, such as Photoshop or GIMP.
  • Knowledge of XML based web-services.
  • Working knowledge of unrelated Web Development technologies, such as ASP,  PHP, or PHP content management systems such as Joomla.

Application Developer

The Application Developer will be responsible for writing and coding individual programmes from specific requirements.

Duties and Responsibilities:

  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyse and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Create, document, and implement unit test plans, scripts, and test harnesses.
  • Create and maintain technical documentation using defined technical documentation templates.
  • Perform related duties as assigned.
  • Produce weekly timesheets.

Skills / Attributes Required:

  • Demonstrable Software Development experience.
  • A 2:1 or above in an IT related discipline.
  • J2EE / Enterprise Java: Spring, application servers, deployment architectures.
  • Knowledge of XML based web-services.
  • Java.
  • Hibernate and Perl useful but not required.
  • Debugging.
  • Experience of the Eclipse development environment.
  • Subversion or other revision control.
  • Knowledge of database architecture and design.
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team.

Junior Software Developer

The Junior Software Developer will be responsible for writing and coding for programmes with specific requirements.

Duties and Responsibilities:

  • Perform maintenance programming and correction of identified defects.
  • Investigate, analyse and document reported defects.
  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Create, document, and implement unit test plans, scripts, and test harnesses.
  • Create and maintain technical documentation using defined technical documentation templates.
  • Perform related duties as assigned.
  • Produce weekly timesheets.

Skills / Attributes Required:

  • Demonstrable Software Development experience (can include recent University work).
  • Working knowledge of Java.
  • A 2:1 or above in an IT related discipline.
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team.

Desirable Skills:

  • Debugging experience.
  • Experience of the Eclipse development environment.
  • Understanding of HTML, Javascript and the HTTP protocol.
  • Subversion or other revision control.
  • Knowledge of database architecture and design (SQL).
  • Knowledge of XML based web-services and XSD.

Web Service Developer

The Web-Service Developer will be responsible for writing and coding individual programmes from specific requirements.

Duties and Responsibilities:

  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyse and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Create, document, and implement unit test plans, scripts, and test harnesses.
  • Create and maintain technical documentation using defined technical documentation templates.
  • Perform related duties as assigned.
  • Produce weekly timesheets.
Skills / Attributes Required:
  • Demonstrable Software Development experience.
  • A 2:1 or above in an IT related discipline.
  • Knowledge of XML based web-services.
  • Java.
  • Hibernate and Spring useful but not required.
  • Debugging.
  • Experience of the Eclipse development environment.
  • Subversion or other revision control useful but not required.
  • Knowledge of database architecture and design.
  • Ability to interpret written requirements and technical specification documents.
  • Ability to code software according to published standards and design guidelines.
  • Flexible attitude, ability to perform under pressure.
  • A commitment to quality and a thorough approach to the work.
  • Ability to work well within a team.

Software Support Coordinator, 1st Line

The Software Support Co-ordinator must provide first line technical support to End-Users for the products and services Multicom delivers to the UK Travel industry.

Duties and Responsibilities:

  • Communication with customers via e-mails, phone calls and the online support system.
  • Assist customers in integrating Multicom XML API.
  • Diagnose issues in Multicom software and services.
  • Delegating responsibility for fixes to the software developers.
  • Keeping customers informed of progress.
  • To keep Multicom customers up to date with the status and progress of their support issues.
  • To identify and delegate service/software issues to relevant departments.
  • Produce weekly timesheets.

Skills / Attributes Required:

  • 2:1 or above in IT related discipline.
  • Thorough knowledge of Windows operating systems (Windows 2000, 2003XP, Vista) and Linux O/S, XML, Java, SQL.
  • ITIL certification is desirable.
  • Demonstrable evidence of influencing positive change within a support environment.
  • Ability to lead teams effectively both through structured coaching and delivering by example.
  • Thorough knowledge of support operations to include a good knowledge of IT best practices, industry trends and customer service.
  • Flexible attitude and ability to work under pressure.
  • Excellent written and verbal communication skills.

Sales Support Administrator & Reception

Responsible for providing administration support to the Sales Department and managing the main switchboard.

Duties and Responsibilities:

  • Monitor and achieve set objectives and targets
  • Handle all correspondence and organise contacts between the sales executives and their customers
  • Maintain customer records, including particularly non-disclosure agreements and contracts
  • Keep records of meetings, visits and sales by the sales executives
  • Take, progress and monitor sales orders
  • Prepare sales estimates and quotations for customers
  • Draw up & send out tender documents
  • Draw up & send out non-disclosure agreements and contracts
  • Keep records of sales targets and actual figures and compile them into reports for management
  • Monitor Salesforce CRM system
  • Manage switchboard
  • Meet and greet visitors, particularly customers and suppliers
  • Maintain Visitor's log book
  • Manage visitor comfort and safety, including arranging refreshments, buffets etc.
  • Make travel arrangements for staff and visitors i.e. taxis, accommodations etc.
  • Manage office diary
  • Order stationery
  • Liaise with Support department in Customer Account Setup
  • Take Minutes of Sales department monthly meetings
  • Give occasional PA support for MD
  • Make sure the reception area is tidy
  • Make sure the conference room is tidy and table is clean etc.
  • Maintain kitchen area i.e. get milk for the office and make sure the dishwasher is loaded and put on at the end of the day and unloaded the following day
  • Do general filing

Skills / Attributes Required:

  • Results orientated
  • Confident, highly motivated and enthusiastic with a 'can do' approach
  • Strong interpersonal skills, managing relationships with all interfaces
  • Commercial awareness
  • Analytical skills
  • Communication skills
  • Team work
  • Ability to work under pressure
  • Highly organised
  • Knowledge of travel industry
If you would like to register your CV with us for consideration in any of these roles please forward your CV and covering letter to:

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Agencies: Please do not forward unsolicited resumes or CV's to our email jobs alias, or Multicom employees. Multicom Products Limited is not responsible for any fees related to unsolicited resumes or CV's.

Staffing agencies referring to postings on this web site or recruitment web sites utilised by Multicom Products are considered unsolicited unless such recruitment agency has a fully executed and current recruiting services vendor agreement with Multicom Products Human Resources Department.