Customer services - management information

To provide as much information as possible to our customers Multicom has developed an online suite of management information reporting tools, enabling clients to:

• View FindandBook bookings in real time
• View booking details and booking status
• Update booking status
• View supplier system performance trends
• View customer booking trends, including top 5 destinations, departure dates etc.
• View booking trends day by day and month by month
• View bookings and passengers booked per supplier
• View FindandBook suppliers service status
• Amend "Form Of Identification" on airline systems that support the facility

You can find the service here.